Solidworks Subscription
As a Subscription Services member, your organization receives upgrades and updates, technical support from SIMTEK and access to a wide variety of resources.
Why Subscribe?
You want to work in an up-to-date development environment that keeps you competitive, improves operational efficiency, and empowers developers. SolidWorks® Subscription Service offers a smart, flexible way to maximize your investment in SolidWorks solutions.
Read more about Subscription Services
Subscription Benefit:
Local Technical support
Access live technical support provided by your local authorized SolidWorks reseller,
including telephone assistance with product features, menu commands, installation
issues, and troubleshooting.
SolidWorks Customer Portal:
Gain full access to an expansive, easy-to-search, web-based repository of in-depth
information and resources, designed to maximize your productivity, including:
. Service Requests (SRs) - send incident reports to technical support for quick
resolution. View status updates using assigned SR tracking numbers
. Software Performance Reports (SPRs) - submit incident reports of confirmed
software issues to our Development team. View status updates using assigned
SPR tracking numbers and monitor issue resolution in documented service packs
- Knowledge base - find answers to your questions quickly and conveniently.
Access a powerful search engine to explore our extensive library of technical
documentation, such as Solutions, Help Topics, Tech Tips, and Best Practices
. enhancement Requests - influence the development of future SolidWorks
products by telling us what you need. Based on requests, new enhancements
and functionality are introduced with each new software release
. Technical content - access all of our archives, from webcasts and Tech Tips to
administrative guides and technical presentations
. Discussion forums - connect with other members of the SolidWorks community.
Participate in a broad range of discussion topics on virtually all facets of
SolidWorks software and design development applications
Software upgrades
Stay current with service pack upgrades of SolidWorks software: these
enhancements address important issues reported by the SolidWorks community.
New software releases
Receive the latest SolidWorks software to improve your performance and
productivity. leverage innovative tools and leading-edge techniques to create
designs faster and more accurately.
Support for previous version
While on subscription, you are welcome to continue to run-and receive support
on-the one release prior to the current SolidWorks release. This policy minimizes
production delays and eases your transition to the latest release. Service packs are
provided for this release for critical issues reported with the software.
CSWP and CSWA exams
Is your design team maximizing its SolidWorks software? The CSWP (Certified
SolidWorks Professional) and CSWA (Certified SolidWorks Associate) exams
measure user proficiency-enabling managers to highlight areas that could require
additional training. SolidWorks Subscription Service Program members can take
one free exam.
Customer experience programs
Gain access to programs that not only invite your opinions, but also allow you to
preview SolidWorks Beta versions and upcoming SolidWorks Early Visibility (EV)
Service Packs.